Shipping policy

Turnaround

Most items ship within 2-4 business days (this doesn't include actual shipping time, which is around 2-5 days). It's just me packaging all orders and I do my best to get them in the mail as quickly as possible. 

Shipping

Dream Folk ships everywhere!

Shipping to the United States is via USPS First Class Mail and usually takes 2-5 days to arrive.

Shipping to Canada is via USPS First Class Mail and usually takes 4-6 weeks to arrive.

International shipping is calculated based on weight and ships to anywhere else in the world via USPS. Dream Folk is not responsible for any import taxes, tariffs, or fees that may incur for international orders. It is not legal for us to send international orders marked as “gift” in order to avoid import tariffs, so please don’t ask.

Refunds on shipping will not be issued for packages returned to Dream Folk because custom fees were not paid.

Please be VERY careful when entering your mailing address. Flat Rate US shipping only applies for the first attempt. If your package is returned to us due to incorrect or undeliverable mailing address, an $12 charge will incur for reshipment.

Orders will only be shipped to the address provided at checkout. If you need to change the shipping address after checkout, please contact us immediately by emailing hello@dreamfolkstudio.com, so we can make the proper adjustments. Requests for address change will only be accommodated with reasonable notice. If you are placing an order to be shipped to multiple locations, please make separate purchases so that shipping costs are accurately covered and to insure the correct items are shipped to the right address.

For accuracy, we do not combine shipments.

 

Lost Packages

Dream Folk is not responsible for packages once they have been released to USPS. If your order seems to be delayed or missing, start by contacting your local USPS office, or by turning on tracking notifications from the USPS website. Please only reach out to Dream Folk after you have taken these steps. Every reasonable attempt will be made to insure you receive your order in a timely manner.